Refund Policy
Refund Policy
At TheBestAIclass, we strive to provide high-quality digital courses and a smooth learning experience. However, we understand that certain situations may require a refund. This Refund Policy explains when refunds can be issued.
1. Eligibility for Refunds
- Course Access: Refunds are eligible only if you have not accessed more than 20% of the course content.
- Timeframe: Refund requests must be submitted within 7 days of purchase.
- Refunds cannot be issued for courses that have been significantly accessed or completed.
2. Non-Refundable Items
- Digital Downloads: Templates, themes, plugins, worksheets, and other downloadable items are non-refundable.
- Discounted or Promotional Purchases: Items bought during sales or offers may not qualify unless clearly stated.
3. How to Request a Refund
To request a refund, email our support team at info@thebestaiclass.online.
If your request is approved, the refund will be processed back to your original payment method within 7–10 business days.
4. Course Substitutions
If you are not eligible for a refund but are unsatisfied with your purchase, you may request a course substitution within 7 days. You may switch to another course of equal or lesser value.
5. Changes to This Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated effective date.
6. Contact Us
For any questions regarding this Refund Policy, contact us at: info@thebestaiclass.online